Last modification: December 13, 2021
The Website also constitutes a platform through which you can purchase products and/or services offered by Zen Tattoo (individually, a "product" and collectively, the "products"). The Conditions constitute a contract between you, whose coordinates are those that you have registered in the Order Form and that appear in the summary of your online order (the "Order Summary"), a copy of which is transmitted to you by email by Zen Tattoo (the "Confirmation") concerning the sale of products concluded at a distance, by which you purchase the products listed in the Order Summary (the "Contract").
Without otherwise limiting the Terms, the Website is available only to users who can legally enter into binding contracts under applicable law. By using or accessing the Website, you represent and warrant that you are of legal age to use the Website or obtain the Products and that you are not prohibited from using the Website or the Products under applicable law.
The terms "we", "us" and "our" as used in these Terms mean, collectively, Zen Tattoo and its affiliates, subsidiaries, divisions, successors and assigns and their respective employees, agents and representatives.
The Website is intended for adults only. If you are 14 years of age or older, but under the age of majority in the jurisdiction in which you reside, please review these Terms with your parent or guardian. If you use the Website, you represent and warrant that you are of legal age to enter into a purchase agreement through the Website and be bound by the Terms. Zen Tattoo does not knowingly collect any information from children 14 years of age or younger.
When you provide Zen Tattoo with your email address through the Website, you expressly consent that Zen Tattoo may keep your email address in its databases or that it may use this email address in its mailing lists in order to communicate with you to (i) validate certain information related to your orders (ii) keep you informed of the status of your order on the Website, (iii) conduct surveys or audits regarding the Website, including its functionality, usability, and your enjoyment of it (iv) notify you of benefits or promotions offered by the Website, or (v) for any other purpose relating to the Website or user safety.
The content of the Website is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete or current sources of information or obtaining professional services and advice. Zen Tattoo is not responsible if the information made available on this website is not accurate, complete or current. Any use of the contents of this Website is at your own risk.
Without this otherwise limiting what is provided for in the Terms, the Website may contain certain historical information. Historical information is not current and is provided for reference purposes only. Zen Tattoo reserves the right to change the content of the Website at any time, but has no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
Zen Tattoo will use reasonable efforts to provide information regarding the products purchased, their use and care on the relevant product pages. It is your responsibility to read all the information provided, the labels and other information related to the products before using them. Zen Tattoo will not be held responsible, directly or indirectly, for any injury, death or adverse effect resulting from the misuse of any Zen Tattoo product. You acknowledge that you are responsible for determining whether the products can be used by you and the safest use that can be made of the products, and you release Zen Tattoo from any liability related to the use of the products that may cause any damage.
Zen Tattoo may offer special sales, savings, promotions and benefits. Promotions are, by default, limited to one available offer per person, or as otherwise expressly stated in the terms and conditions of the aforementioned promotion. The Website may initially accept an order that violates these terms and conditions. In such cases, and at Zen Tattoo's sole discretion, Zen Tattoo reserves the right to limit, modify or cancel any order(s) or transaction(s) that accidentally or intentionally violate the aforementioned promotional participation conditions. Any order containing a promotional or discount code on an item already sold out is expressly prohibited and will be subject to cancellation, at the sole discretion of Zen Tattoo.
ZEN TATTOO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE FUNCTIONALITY OR THE GOOD WORKING ORDER OF THE WEBSITE, ITS SUITABILITY FOR USE OR THE ABSENCE OF ERRORS OR INTERRUPTIONS DURING ITS USE, AND IT DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION OR MATERIAL ACCESSIBLE BY MEANS OF OR THROUGH THE WEBSITE IS FREE OF INTERRUPTIONS OR ERRORS. ZEN TATTOO DOES NOT REPRESENT, WARRANT OR PROMISE THAT ERRORS, IF ANY, IN OR RELATING TO THE WEBSITE WILL BE CORRECTED OR THAT THE SERVER FROM WHICH THE WEBSITE IS OPERATED IS OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, THE WEBSITE AND THE MATERIALS AND INFORMATION CONTAINED ON OR PROVIDED THROUGH THE WEBSITE, AS WELL AS THE PRODUCTS AND SERVICES OBTAINED OR PURCHASED THROUGH THE WEBSITE, ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS, AND ZEN TATTOO MAKES NO REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, WRITTEN, VERBAL, BY LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION (i) THE NON-INTERRUPTION AND NON-ERROR OF THE OPERATIONS, (ii) THE ACCURACY, FITNESS AND ACCURACY OF THE WEBSITE, ITS CONTENT, INFORMATION, MATERIALS AND FUNCTIONS ACCESSED THROUGH THE SOFTWARE USED ON THE WEBSITE OR THROUGH THE WEBSITE, AND ANY PRODUCTS, SERVICES OR HYPERLINKS TO THIRD PARTY WEB SITES, NOR ANY FAILURE OF SECURITY IN CONNECTION WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITE OR ANY WEB SITE LINKED TO IT; AND (iii) AS TO MERCHANTABILITY, QUALITY, TITLE, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT PERMITTED BY LAW, DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. THE EXCLUSIONS SET FORTH ABOVE ARE IN ADDITION TO THE SPECIFIC EXCLUSIONS SET FORTH ELSEWHERE IN THESE TERMS.
THIS SECTION SHALL SURVIVE THE TERMINATION OR EXPIRATION OF ANY AGREEMENT.
By using the Website, you hereby agree to indemnify, defend and hold harmless Zen Tattoo from and against any and all losses, damages, liabilities and claims and related costs and expenses of any nature whatsoever (including, without limitation, reasonable attorneys' fees) incurred by Zen Tattoo as a result of any claim related to your use of the Website, the information on the Website, or the products or services obtained from the Website. Zen Tattoo may, at its own expense, assume the exclusive defense and control of any matter within the scope of your indemnity undertaking, and you shall not settle any matter without Zen Tattoo's written consent.
FOR PURPOSES OF THIS SECTION, THE TERM "ZEN TATTOO" INCLUDES ZEN TATTOO'S DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, LICENSEES AND THIRD PARTY SUPPLIERS. THIS SECTION SHALL SURVIVE THE TERMINATION OR EXPIRATION OF THESE TERMS.
Links and references to other websites are provided for information purposes only. Zen Tattoo has not reviewed and does not expressly or implicitly endorse other websites or any information or material posted on them, or the accessibility thereof, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon.
You hereby authorize the exchange of documents and information between you and Zen Tattoo by Internet or by email, and you agree that the present Conditions as well as any order confirmation accepted by Zen Tattoo in electronic format are equivalent to an original agreement written on paper between you and Zen Tattoo. You also agree that all agreements, notices, information and other communications that we may send to you electronically satisfy the legal requirements that such communications be in writing.
Click here for the French version of the Terms and Agreement.
Zen Tattoo welcomes your comments and questions, which can be sent to the following address: [email protected]
Last modified: December 13, 2021
This Policy applies to our www.studiozentattoo.com website ("Website"). However, please note that the rights and obligations described in this Policy do not cover third-party websites that may be linked to or mentioned on our Website. These third party websites have their own privacy policies and we encourage you to read them carefully.
The Personal Information you provide to Zen Tattoo will not be used for any purpose other than as permitted by law and in accordance with this Policy.
By using the Website or by providing your Personal Information, you consent to its collection, use, disclosure and retention in accordance with the terms hereof. You are advised to read this Policy carefully. If you do not consent, please do not disclose your Personal Information to us and discontinue using the Website.
1. WHAT IS "PERSONAL INFORMATION"?
Personal information is any information that directly or indirectly identifies a natural person by reference to a single element or in combination with others. This includes, without limitation, first name, last name, telephone number, street address, e-mail address, credit card information, etc. (collectively "Personal Information").
This Policy does not apply to Personal Information of employees, consultants or other individuals connected with Zen Tattoo, nor to any information that does not constitute Personal Information, such as information of a purely commercial nature.
2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
With your consent
Generally, we will obtain the Personal Information we need directly from you with your consent, subject to any applicable legislative or regulatory exceptions. For example, Zen Tattoo may need to proceed without your consent where, for reasons of fraud detection or prevention, seeking your consent would defeat the purpose.
Zen Tattoo collects your Personal Information mainly from you, notably when you communicate with us, use our services or use our Website. Your Personal Information may, where applicable, also be collected through cookies, or from third parties as permitted by applicable law or if we have obtained the necessary consent.
We collect and use only the information required and necessary for us to fulfill the purposes stated below, based on your consent or as permitted or required by applicable law.
Opting Out of Collection and Withdrawing Your Consent
You have the right, if you wish, to refuse the collection, use and disclosure of your Personal Information. You may also, at any time, and subject to reasonable notice and applicable legal or contractual restrictions, withdraw your consent to the use of Personal Information in our possession by contacting us. You should be aware, however, that if you choose not to provide us with your Personal Information, this may prevent you from, for example, accessing online shopping or other services with us, as this information is essential to the provision of the requested service.
We would also like to inform you that anonymized information, i.e., information that does not identify you, could potentially continue to be used, despite your withdrawal of consent.
3. WHAT PERSONAL INFORMATION DO WE COLLECT?
In the course of our business and provision of services, we may collect the following Personal Information, among others:
Zen Tattoo also collects information relating to the use of its Website including technical information on your visits, your IP address when you last connected, your browsing language, your origin, your geolocation or any other information collected through cookies. For more information in this regard, we invite you to read the "Cookies" section.
4. WHY IS YOUR PERSONAL INFORMATION COLLECTED AND USED?
Personal Information collected by or on behalf of Zen Tattoo may be used for the following purposes:
5. COOKIES AND SIMILAR TOOLS
As mentioned in the previous sections, we may use various tools to improve your experience on our Website, to better understand the behavior of our users, particularly in connection with our marketing strategies. The following section is intended to give you more information about how we use these tools and how we profile, if at all.
Cookies and Web Beacons
The cookies we use
Zen Tattoo may use various types of cookies. As explained below, some of these cookies are strictly necessary for the proper functioning of the Website, while others will be used, if you have consented, for functional, performance or targeting purposes, or to share content on social networks:
If you agree, Zen Tattoo uses analytics tools to analyze the browsing behavior of visitors to its Website. In addition, we use the Google Analytics tool offered by Google LLC ("Google"), to collect information about how you navigate our Website. You can get more information about Google Analytics here.
Zen Tattoo also collaborates with third party advertising companies such as Facebook Ads or Google Ads which collect and use information about your visits to our Website in order to present you with advertising likely to interest you. Zen Tattoo does not communicate any information allowing the advertising companies to identify you. Zen Tattoo also uses Facebook's Custom Audience feature to target advertising to the interests of its current and potential customers. We encourage you to check your Facebook privacy settings if you wish to manage your advertising settings. You can get more information here.
Social Media Features
Our Website includes social media features such as the Facebook, YouTube or Instagram share button or interactive mini-programs that run on our Website. If you use these features, they collect your IP address, the page you visit on our Website, and create a cookie to enable these features to function properly. These features may be hosted by a third party or directly on our Website.
Disabling tools you have consented to
With the exception of strictly necessary cookies, we will only place cookies on your device if you consent, and they will be retained for a maximum of thirteen months from the time they are placed on your device. At the end of this period, your consent will again be required.
You may also manage your cookie settings at any time by following the instructions below. However, if you choose to decline cookies, some pages or sections of our Website may not display properly or some features may not be available. Also, even if you choose not to receive advertisements targeted to your interests, it will still be possible to see advertisements from Zen Tattoo, but in this case, the advertisements will simply not be tailored to your interests and may be displayed more frequently.
6. HOW DO WE DISCLOSE OR SHARE YOUR PERSONAL INFORMATION?
We may share your Personal Information in the course of our business with various stakeholders, such as suppliers, partners and employees. However, we strive to share your Personal Information only in the ways described below:
7. Do we transfer your Personal Information outside of Quebec?
Your Personal Information may be hosted by Zen Tattoo in locations other than your province, territory, state or country of residence, including in Canada (including in the province of Quebec). Zen Tattoo may also subcontract the processing or share your Personal Information with third parties located elsewhere, including in places other than your province, territory, state or country of residence. In this case, Zen Tattoo will ensure that your Personal Information is adequately protected by appropriate technical, organizational, contractual or other legal means. If you wish to obtain further information on these security measures, please contact Zen Tattoo as indicated in the "Contact Us" section.
8. What are the protections and security measures for your Personal Information?
The security of your Personal Information is one of our priorities and we are committed to taking all reasonable steps to prevent the disclosure, use, alteration or destruction of your Personal Information.
Appropriate physical, technical and administrative safeguards and security measures have been put in place and are maintained to minimize the risk of incidents. These safeguards include, for example, restricted access to the physical office and to Personal Information. If you believe your Personal Information has been compromised, we invite you to contact us.
9. RETENTION PERIOD FOR PERSONAL INFORMATION COLLECTED
Personal Information is retained only as long as necessary for the fulfillment of the purposes set out in this Policy or as required by law for retention periods, if any, including tax regulations. As such, the length of time we retain your Personal Information varies depending on the purpose for which it is used. At the end of this period, we endeavour to destroy or anonymize this information. If you would like more information on this subject, please contact us.
Any user may request deletion of their account by sending an email request.
10. HOW DOES ZEN TATTOO PROTECT THE PERSONAL INFORMATION OF CHILDREN?
The Website is not intended for children under the age of 14. Zen Tattoo does not knowingly collect, use or disclose information from children under the age of 14. If you believe that information has been collected from children under the age of 14, you may contact Zen Tattoo as set forth in the "Contact Us" section.
11. LINKS TO THIRD PARTY WEBSITES
It is important to understand that this Policy does not apply to other third party websites that may be accessed through links on our Site. We are not responsible for these third-party sites, their content or access to them. Therefore, any Personal Information you submit through these sites is subject to the privacy policies of those sites. It is your responsibility to read their privacy policies to ensure the protection of your Personal Information.
12. WHAT ARE YOUR RIGHTS?
You have the right to know whether we hold Personal Information about you and to see that Personal Information. You also have the right to ask questions about how we have handled your Personal Information. You may obtain a copy of your Personal Information or have it corrected, if it is in error, by sending us an e-mail requesting such information.
We will provide you with such information or make the change promptly and no later than 30 days from the date of receipt of the written request. A reasonable fee may also be charged to process your request.
In some situations, it may not be possible for Zen Tattoo to disclose all of the Personal Information it holds about you. Exceptions to the access requirements are limited and specific. The reasons for denying access are provided upon request.
These exceptions include information that is prohibitively costly to transmit, information containing details about other individuals, the existence of legal, security or business reasons that prevent the transmission of the information, and the fact that the information is protected by solicitor-client or litigation privilege.
Depending on applicable laws, you may have the right to obtain access to or rectify your Personal Information, the right to withdraw your consent (if any), the right not to be discriminated against, the right to restrict and object to Zen Tattoo's use and processing of your Personal Information, or the right to data portability, i.e., the right to receive a copy of all the Personal Information Zen Tattoo holds about you in a structured, commonly used and machine-readable format. To exercise any of these rights (to the extent available), please contact Zen Tattoo as indicated in the "Contact Us" section.
13. CONTACT US
If you have any questions, inquiries, comments or complaints about your Personal Information, we invite you to contact our Privacy Officer at [email protected]
14. HOW TO FILE A COMPLAINT?
Zen Tattoo has established procedures for receiving complaints and inquiries regarding its policies and practices for handling Personal Information. Zen Tattoo will inform individuals who make inquiries or lodge complaints of the existence of the relevant procedures.
Zen Tattoo will investigate all complaints. If a complaint is found to be justified, Zen Tattoo will take appropriate measures including, if necessary, amending its policies and practices.
15. CHANGES TO THE POLICY
We reserve the right to revise, update, supplement or make changes to this Policy at any time. If material changes are made to the Policy, you will be notified when you log in and/or we will send you a link to the new version of the Policy. Such changes will be posted on the Website and will be effective immediately upon posting. Zen Tattoo requests its Users to review the revised Policy before continuing to use its Website. By continuing to use the Website after an update is posted, you consent to our use of your Personal Information in accordance with the amended Policy.
16. CONTACT US
Zen Tattoo welcomes your comments and questions, which can be sent to the following address: [email protected]
All rights reserved. © Zen Tatouage Inc. 2021